/* style/support.css */
:root {
  --primary-color: #003366;
  --secondary-color: #FFCC00;
  --text-light: #ffffff;
  --text-dark: #333333;
  --bg-light: #f8f8f8;
  --bg-dark-section: #002244; /* Slightly darker than primary for contrast */
  --card-bg-light: #ffffff;
  --border-light: #e0e0e0;
}

.page-support {
  font-family: 'Arial', sans-serif;
  color: var(--text-dark); /* Default text color for light sections */
  background-color: var(--bg-light);
}

.page-support__container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
  box-sizing: border-box;
}

/* Hero Section */
.page-support__hero-section {
  position: relative;
  background-color: var(--primary-color);
  color: var(--text-light);
  padding: 60px 0; /* Adjusted for header offset */
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 500px;
  overflow: hidden;
}

.page-support__hero-container {
  display: flex;
  align-items: center;
  gap: 40px;
  flex-wrap: wrap;
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
  box-sizing: border-box;
}

.page-support__hero-content {
  flex: 1;
  min-width: 300px;
  text-align: left;
}

.page-support__hero-title {
  font-size: 3.2em;
  margin-bottom: 20px;
  line-height: 1.2;
  color: var(--secondary-color);
}

.page-support__hero-description {
  font-size: 1.2em;
  line-height: 1.6;
  margin-bottom: 30px;
}

.page-support__hero-cta {
  display: flex;
  gap: 15px;
  flex-wrap: wrap;
}

.page-support__hero-image-wrapper {
  flex: 1;
  min-width: 400px;
  display: flex;
  justify-content: center;
  align-items: center;
}

.page-support__hero-image {
  max-width: 100%;
  height: auto;
  border-radius: 10px;
  box-shadow: 0 8px 20px rgba(0, 0, 0, 0.3);
}

/* General Section Styling */
.page-support__section-title {
  font-size: 2.5em;
  text-align: center;
  margin-bottom: 20px;
  color: var(--primary-color);
}

.page-support__section-intro {
  font-size: 1.1em;
  text-align: center;
  max-width: 800px;
  margin: 0 auto 50px;
  line-height: 1.7;
  color: var(--text-dark);
}

.page-support__dark-section .page-support__section-title {
  color: var(--secondary-color);
}

.page-support__dark-section .page-support__section-intro {
  color: var(--text-light);
}

.page-support__info-section, .page-support__contact-channels, .page-support__cta-section {
  padding: 80px 0;
  background-color: var(--bg-light);
}

.page-support__common-issues, .page-support__faq-section, .page-support__video-section {
  padding: 80px 0;
  background-color: var(--bg-dark-section);
  color: var(--text-light);
}

/* Feature Cards */
.page-support__features-grid, .page-support__channels-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 30px;
  margin-top: 40px;
}

.page-support__feature-card, .page-support__channel-card {
  background: var(--card-bg-light);
  padding: 30px;
  border-radius: 10px;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.1);
  text-align: center;
  transition: transform 0.3s ease, box-shadow 0.3s ease;
  color: var(--text-dark);
}

.page-support__feature-card:hover, .page-support__channel-card:hover {
  transform: translateY(-5px);
  box-shadow: 0 6px 20px rgba(0, 0, 0, 0.15);
}

.page-support__card-title {
  font-size: 1.8em;
  color: var(--primary-color);
  margin-bottom: 15px;
}

.page-support__feature-card p, .page-support__channel-card p {
  font-size: 1em;
  line-height: 1.6;
  color: var(--text-dark);
}

/* Issue Categories */
.page-support__issue-category {
  margin-bottom: 40px;
  background: rgba(255, 255, 255, 0.05);
  padding: 30px;
  border-radius: 10px;
  box-shadow: 0 2px 10px rgba(0,0,0,0.1);
}

.page-support__category-title {
  font-size: 2em;
  color: var(--secondary-color);
  margin-bottom: 20px;
  text-align: left;
}

.page-support__issue-list {
  list-style: none;
  padding: 0;
}

.page-support__issue-list li {
  background: rgba(255, 255, 255, 0.02);
  padding: 15px 20px;
  margin-bottom: 10px;
  border-radius: 8px;
  font-size: 1.1em;
  line-height: 1.6;
  color: var(--text-light);
}

.page-support__issue-list li strong {
  color: var(--secondary-color);
}

.page-support__link {
  color: var(--secondary-color);
  text-decoration: underline;
  transition: color 0.3s ease;
}

.page-support__link:hover {
  color: #fff;
}

/* Channel Cards */
.page-support__channel-icon {
  max-width: 200px;
  height: auto;
  margin-bottom: 20px;
  border-radius: 5px;
}

/* FAQ Section */
.page-support__faq-list {
  max-width: 900px;
  margin: 0 auto 40px;
}

.page-support__faq-item {
  background: rgba(255, 255, 255, 0.05);
  margin-bottom: 15px;
  border-radius: 10px;
  overflow: hidden;
  color: var(--text-light);
}

.page-support__faq-question {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 20px 25px;
  font-size: 1.3em;
  font-weight: bold;
  cursor: pointer;
  background: var(--primary-color);
  color: var(--text-light);
  border-bottom: 1px solid rgba(255, 255, 255, 0.1);
  transition: background 0.3s ease;
}

.page-support__faq-question:hover {
  background: #004488;
}

.page-support__faq-toggle {
  font-size: 1.5em;
  line-height: 1;
  transition: transform 0.3s ease;
}

.page-support__faq-item.active .page-support__faq-toggle {
  transform: rotate(45deg); /* Plus sign to X */
  content: '−'; /* Change to minus sign */
}

.page-support__faq-answer {
  max-height: 0;
  overflow: hidden;
  padding: 0 25px;
  transition: max-height 0.3s ease-out, padding 0.3s ease-out;
  font-size: 1.1em;
  line-height: 1.6;
  color: var(--text-light);
}

.page-support__faq-item.active .page-support__faq-answer {
  max-height: 1000px !important; /* Sufficiently large */
  padding: 20px 25px;
}

.page-support__faq-illustration-wrapper {
  text-align: center;
  margin-top: 40px;
}

.page-support__faq-illustration {
  max-width: 100%;
  height: auto;
  border-radius: 10px;
  box-shadow: 0 4px 15px rgba(0,0,0,0.2);
}

/* Video Section */
.page-support__video-wrapper {
  position: relative;
  padding-bottom: 56.25%; /* 16:9 Aspect Ratio */
  height: 0;
  overflow: hidden;
  max-width: 100%;
  background: #000;
  border-radius: 10px;
  margin: 0 auto;
  box-shadow: 0 8px 20px rgba(0,0,0,0.3);
}

.page-support__video {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  cursor: pointer;
}

.page-support__video-overlay {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0, 0, 0, 0.4);
  display: flex;
  align-items: center;
  justify-content: center;
  pointer-events: none; /* Allows clicks to pass through to video/link */
  border-radius: 10px;
}

.page-support__video-cta-button {
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  background-color: var(--secondary-color);
  color: var(--primary-color);
  padding: 15px 30px;
  border-radius: 50px;
  text-decoration: none;
  font-weight: bold;
  font-size: 1.2em;
  transition: background-color 0.3s ease, transform 0.3s ease;
  z-index: 10;
  white-space: normal;
  word-wrap: break-word;
  text-align: center;
  box-sizing: border-box;
  max-width: 90%;
}

.page-support__video-cta-button:hover {
  background-color: #e6b800;
  transform: translate(-50%, -50%) scale(1.05);
}

/* Call to Action Section */
.page-support__cta-section {
  text-align: center;
  padding: 80px 0;
  background-color: var(--bg-light);
}

.page-support__cta-buttons {
  display: flex;
  justify-content: center;
  gap: 20px;
  margin-top: 40px;
  flex-wrap: wrap;
}

.page-support__cta-image {
  max-width: 800px;
  height: auto;
  margin-top: 50px;
  border-radius: 10px;
  box-shadow: 0 8px 20px rgba(0, 0, 0, 0.15);
}

/* Buttons */
.page-support__btn-primary, .page-support__btn-secondary, .page-support__video-cta-button {
  display: inline-block;
  padding: 12px 25px;
  border-radius: 5px;
  text-decoration: none;
  font-weight: bold;
  font-size: 1.1em;
  transition: all 0.3s ease;
  cursor: pointer;
  text-align: center;
  box-sizing: border-box;
}

.page-support__btn-primary {
  background-color: var(--secondary-color);
  color: var(--primary-color);
  border: 2px solid var(--secondary-color);
}

.page-support__btn-primary:hover {
  background-color: #e6b800;
  border-color: #e6b800;
  color: var(--primary-color);
}

.page-support__btn-secondary {
  background-color: transparent;
  color: var(--primary-color);
  border: 2px solid var(--primary-color);
}

.page-support__btn-secondary:hover {
  background-color: var(--primary-color);
  color: var(--text-light);
}

.page-support__dark-section .page-support__btn-secondary {
  color: var(--secondary-color);
  border-color: var(--secondary-color);
}

.page-support__dark-section .page-support__btn-secondary:hover {
  background-color: var(--secondary-color);
  color: var(--primary-color);
}

.page-support__btn-small {
  padding: 8px 18px;
  font-size: 0.95em;
  border-radius: 30px;
}

.page-support__btn-large {
  padding: 15px 35px;
  font-size: 1.2em;
  border-radius: 50px;
}

/* Responsive Design */
@media (max-width: 1024px) {
  .page-support__hero-title {
    font-size: 2.8em;
  }
  .page-support__section-title {
    font-size: 2em;
  }
}

@media (max-width: 768px) {
  .page-support__hero-section {
    min-height: auto;
    padding: 40px 0;
  }
  .page-support__hero-container {
    flex-direction: column;
    text-align: center;
  }
  .page-support__hero-content {
    text-align: center;
  }
  .page-support__hero-cta {
    justify-content: center;
  }
  .page-support__hero-title {
    font-size: 2.2em;
  }
  .page-support__hero-description {
    font-size: 1em;
  }
  .page-support__section-title {
    font-size: 1.8em;
  }
  .page-support__section-intro {
    font-size: 0.95em;
    margin-bottom: 30px;
  }
  .page-support__info-section, .page-support__common-issues, .page-support__contact-channels, .page-support__faq-section, .page-support__video-section, .page-support__cta-section {
    padding: 50px 0;
  }

  /* Image responsiveness */
  .page-support img {
    max-width: 100% !important;
    width: 100% !important;
    height: auto !important;
    display: block !important;
  }

  /* Video responsiveness */
  .page-support video, .page-support__video {
    max-width: 100% !important;
    width: 100% !important;
    height: auto !important;
    display: block !important;
  }
  .page-support__video-section {
    padding-top: var(--header-offset, 120px) !important; /* Ensure video section has correct offset */
  }
  .page-support__video-wrapper {
    max-width: 100% !important;
    width: 100% !important;
    box-sizing: border-box !important;
    overflow: hidden !important;
  }

  /* Button responsiveness */
  .page-support__btn-primary, .page-support__btn-secondary, .page-support__video-cta-button,
  .page-support a[class*="button"], .page-support a[class*="btn"] {
    max-width: 100% !important;
    width: 100% !important;
    box-sizing: border-box !important;
    white-space: normal !important;
    word-wrap: break-word !important;
    padding-left: 15px;
    padding-right: 15px;
  }
  .page-support__hero-cta, .page-support__cta-buttons {
    flex-direction: column;
    gap: 10px;
    max-width: 100% !important;
    width: 100% !important;
    box-sizing: border-box !important;
    padding: 0 15px;
  }

  .page-support__container, .page-support__section, .page-support__card, .page-support__box {
    max-width: 100% !important;
    width: 100% !important;
    box-sizing: border-box !important;
    padding-left: 15px;
    padding-right: 15px;
  }

  .page-support__faq-question {
    font-size: 1.1em;
    padding: 15px 20px;
  }
  .page-support__faq-answer {
    padding: 15px 20px;
    font-size: 0.95em;
  }
  .page-support__faq-item.active .page-support__faq-answer {
    padding: 15px 20px;
  }

  .page-support__issue-category {
    padding: 20px;
  }
  .page-support__category-title {
    font-size: 1.5em;
  }
  .page-support__issue-list li {
    font-size: 0.95em;
  }
}

@media (max-width: 480px) {
  .page-support__hero-title {
    font-size: 1.8em;
  }
  .page-support__section-title {
    font-size: 1.5em;
  }
  .page-support__btn-large {
    font-size: 1em;
    padding: 12px 25px;
  }
}